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Press and hold the Side/Power button and either Volume buttons simultaneously for a few seconds.While Caller ID is turned off, reboot or soft reset your iPhone XS with these steps:.Then toggle the switch next to Show My Caller ID to turn the feature Off.From the Phone menu, select the option to Show My Caller ID.Thus, toggling the Caller ID feature off and on can be regarded among the first possible solutions to try on. Your iPhone’s caller ID functions may be just experiencing some random glitches which are usually dealt with by refreshing the feature. First solution: Turn Caller ID off and on again. You may proceed and try these workarounds if the date and time settings are properly configured but caller ID is still not working on your iPhone XS.

This will prompt your device to set the date and time based on the current time zone in your location. To check on this information, go to Settings-> General-> Date & Time menu, then turn on the option to Set Automatically. If the date or time on your phone isn’t correct, then invalid timestamps for your calls will be posted and this could result to some errors with the Caller ID details. How to troubleshoot iPhone XS with Caller ID issueīefore you begin to troubleshoot your device, check and ensure that the date and time are set correctly. If you need further assistance, however, feel free to contact us by filling up our iPhone issues questionnaire. So, try to find ones that are similar or related to your problem. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. Read on to learn what to do if suddenly caller ID stops working on your iPhone XS.īut before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. In case you’ll find trouble with your iPhone XS caller ID feature like when something doesn’t work as intended, then feel free to refer to the simple walkthroughs I’ve mapped out below.